FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. We strive to ship out your order within 24 hours of purchase. We use multiple Shipping Company's and average shipping times are 3-7 days.
Tracking numbers should be available as soon as your order is Shipped. If you don't have a tracking number after 3 business days, use the 'Contact Us' button to get in touch with us.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money-back guarantee if the product is defective or damaged. You have 30 days to send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product, we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have misspelled or autofilled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong, kindly notify us via the 'Contact Us' page. If the address is wrong, we can change it to the correct one within 24 hours.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3-7 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help! Please notify us via the 'Contact Us' page and we will be happy to assist you in any way we can. If you wish to get a prompt response please attach your order number and address the problem clearly,
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. We strive to ship out your order within 24 hours of purchase. We use multiple Shipping Company's and average shipping times are 3-7 days.
Tracking numbers should be available as soon as your order is Shipped. If you don't have a tracking number after 3 business days, use the 'Contact Us' button to get in touch with us.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money-back guarantee if the product is defective or damaged. You have 30 days to send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product, we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have misspelled or autofilled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong, kindly notify us via the 'Contact Us' page. If the address is wrong, we can change it to the correct one within 24 hours.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3-7 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help! Please notify us via the 'Contact Us' page and we will be happy to assist you in any way we can. If you wish to get a prompt response please attach your order number and address the problem clearly,